Take A Look At The New Polypropylene Chair Range! We have a range of 5 new polypropylene chairs that have come straight out of Turkey all with a 5 year commercial warranty. Each chair comes in a range of different colours including some beautiful contemporary pastel shades. The polypropylene is injected with glass-fiber for extra strength, hence it holds a static load of 250kg as well as being UV-treated and weather-resistant.
These days, survival in the hospitality industry is all about upskilling your business. Not just by investing in improving your own capabilities and knowledge, but by recruiting smarter managers to complement your strengths and help grow your restaurant, café or bar. I think we all know that there’s a vast difference between those who just ‘fell’ into the job of manager, and those who recognise and pursue it as a career choice. Let’s take Jim and Mandy as an example.
Your menu plays a big part in the success of your restaurant, café or bar menu. It’s responsible for enticing prospective diners to walk in the door or make that booking, winning customers’ hearts, driving repeat visits and of course, making you a healthy profit!
Not to be confused with Google Plus, Google My Business (or GMB for short) is an online listing for businesses. With GMB, potential customers can find your business online within seconds! Check it out. Just enter your business name into the Google search bar (e.g. Bella Café, Melbourne) and see what pops up. There should be a highlighted list of names, venue descriptions, locations, a map and customer ratings. So, is your business there? If not, why not? Being listed on GMB is a prime opportunity to attract new customers. And GMB is not only FREE, but you can control what shows up on it. You can write your own description and even add venue or food photos. Even if your business listing is showing up, how good does it look? Be objective. Can...
We live in a world that’s crazy about sharing our photos, videos and stories. And Instagram is perhaps the world’s leading social networking app for doing just that, directly from your smartphone. It probably comes as no surprise to you that photos of food and social activities consistently rank in the top 10 most popular Instagram genres. The smartphone has become a table accessory for today’s customer, and it’s here to stay. So why not use it – and Instagram - to your advantage? Instagrammers love user-generated photos. And so should you. Your customers’ enthusiasm for visually documenting their experience at your business is a great source of free, spontaneous and credible advertising. Want to know how to use this to your advantage?
We all know that the hospitality industry is tough, fickle and highly competitive. Staying cash-positive, let alone becoming wildly successful, is a challenge and means keeping a close eye on everything you do. I recently chatted to a client who is one of Melbourne’s top restaurateurs. He already owns five extremely popular venues, and is planning to expand even more. I asked him how he does it - what’s the secret behind his success in turning failing establishments into highly profitable businesses? While in hindsight his answers may seem obvious, it’s surprising how often the basics are overlooked. So, let’s get started:
As the economy and the attitudes of today's diners evolve, many restaurants are finding it harder and harder to flourish using the time-worn techniques that worked for our parents' favourite eateries. The general attitudes toward "junk food" have put pressure on burger joints and fast food chains, while the friendly neighbourhood diners and local destinations have had their market share eaten into by new, niche restaurants and the rise of food trucks. There is still success to be found, however, if the modern restaurateur is willing to rethink their strategy.
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